A.O. Smith Tankless Water Heater Technology

by Admin | Oct 5, 2018 | Plumbing Tips

A.O. SMITH TANKLESS WATER HEATERS IN THE CAPITAL REGION INSTALLED BY E.W. TOMPKINS PLUMBING HEATING COOLING

ProLine^® XE Tankless

When considering tankless water heater units in the Capital Region of New York, consider high efficiency tankless water heaters from innovative A.O. Smith. No one comes close to matching their expertise. The ProLine XE tankless units have high efficience ratings and great new desins. The ProLine XE tankless heaters feature non condensing and condensing technology.

All condensing models are ENERGY STAR® qualified
Ultra-Low NOx options are available

Contact E.W. Tompkins Plumbing Heating Cooling serving Saratoga, Rexford, Niskayuna, East Greenbush, Clifton Park, Slingerlands, Voorheesville and more in the Capital Region.

Since 1921 we have been doing plumbing in the Capital Region. 518-462-6577

Water Heater Installation Experts in Albany

by Admin | Jul 7, 2018 | Plumbing Tips

Hire the Water Heater Expert Installers in Albany, Troy, Schenectady and Saratoga Springs – E.W. Tompkins Plumbing Heating Cooling

Hire the best water heater installers in the Capital Region! E.W. Tompkins Plumbing Heating Cooling have been around longer than any other company in upstate New York. We were established in 1921! We have integrity, loyal employees, are experienced and hire the best people. You do not last if you are not good!

Check out our reviews that tell our story best!

Water heaters typically can last as long as 12 years. Over the past couple of years, they have had to meet some government regulations and are now about 2″ higher and 2″ wider. This means you have to be sure that a new heater can fit in your closet or beneath the stairs.

At E.W. Tompkins Plumbing Heating Cooling, we typically ask for the customer to email or text us a photo of the water heater’s location. We like to verify what type of water heater needs replacing: electric, natural gas, or propane. We can figure out if the natural gas heater is a “standard vent” that vents out the furnace, or a “pro vent” unit with a black blower and some PVC tubing that vents outside.

Water heater installations take about 2 hours to perform. We drain and move the old unit and then haul in the new unit. Then we configure the new piping and dispose of the old unit. It is a 2 man job. At E.W. Tompkins Plumbing Heating Cooling, we care about our customers. We want to have you as a client for a long, long time.

Contact us at 518-462-6577.

Did you know you can book appointments and typical plumbing services online ?

Click the red button on the top of our homepage.

Our Water Heater has Sprung a Leak!

by admin | Feb 18, 2018 | Plumbing Tips

Your water heater is old and has started leaking!

If its a lot of water, call a plumber right away. You will want to determine from where the water is coming from. Water can ruin floors and belongings. Act fast when you see water. Since electricity is going to the unit you need to be very careful. Go to your service panel and see if you can find where the breaker is to the unit and shut it off. Turn the water off to the unit. This is also the cold water going to the unit. It is best to call a professional and the team at E. W. Tompkins can come out to see if it can be repaired or needs to be replaced.

The Top of the Unit

Sometimes there are cold supply lines at the top of the unit which could be leaking. These water lines can be made of many different materials – copper, PVC, or PEX type tubing to mention a few. If you notice that a water line is leaking where it is attached to the unit, the problem may be quickly fixed by simply tightening that connection. If you notice that the shut-off valve on one of the water lines is leaking, the problem may be quickly fixed by simply tightening the packing nut below the handle. If either of these doesn’t solve the problem then you may need to repair or replace the valve and/or some of the piping. This is usually a quick fix and not a major cause for concern.

The Bottom of the Unit

If water is coming out of a metal or plastic spigot attached to the bottom of the tank, you may have a faulty valve that needs to be replaced. This can be done easily by a professional plumber. If your tank is rusty and really old and the water is coming from the bottom of the tank,then this will probably require a complete replacement. Contact E.W. Tompkins and we can provide you with a definitive answer and assist with any replacement you may need.

This can be found in several places, most commonly it can be found along the side of your hot water heater attached to a long pipe. This valve allows for the release of extreme heat and pressure as a safety measure. When this happens, water begins to leak out of the valve and/or pipe. On an older unit, this valve may leak due to age and mineral build up due to your water conditions. This may also be a sign of a change in the incoming water pressure that supplies your home. If you are not sure of why it is leaking or just not comfortable in doing so, contact a local heating professional as soon as possible as this is a safety device designed to protect you and your family. If you are still unable to locate the source of your leak or if you have a leak originating from a different area of your water heater, it may require attention from the pros at E.W. Tompkins Plumbing. 518-462-6577

What we need to know to help you replace your tank

What type of unit do you currently have ? Is it Natural Gas, Electric or Liquid Propane How old is it
How many gallons is it (typically they are 40 or 50 gallons
Where is the current tank located ? Closet, garage, cellar, etc.
Do you have a Standard or Power Vent Natural Gas Unit.
Is there an easy way to remove it out of the house ?