facebook Email instagram twitter youtube

Plumbing Heating Cooling in Albany Area since 1921

Talking to your Plumber

Talking to your Plumber

Hiring Plumbers in Albany, Troy and Schenectady

  How to Chat with a Plumber At E.W. Tompkins Plumbing Heating Cooling, we understand that it is not easy to have a repairman in your home.  Your Capital Region home is your castle and private space.  From the time you contact us at our office, we want your experience to be beautifulFirst, we will send you a text message with a photo of the E.W. Tompkins Plumbing Heating Cooling technician coming to your door.  Our customers like this.  You will also see a truck with our company’s name on it.  While our plumbers spend each and every day dealing with clogged drains and leaking pipes, the consumer can have a difficult time understanding what is going on under cabinets or in dark corners of basements.  They see a service person who may come in and go out quickly.  What you are paying for is years of expertise in the area of plumbing health.   When you are searching out a plumber, availability may be a big factor in who you hire.  Emergencies may dictate who you get.  Normally people will ask a neighbor who they hired or in the Albany, Troy and Schenectady areas they may search online in a Google search for a highly rated company.  They may aslo try to locate tradesmen via lead generating services.  Look for consistence in reviews between Facebook and Google and Angie’s List.  Check out the reviews for E.W. Tompkins Plumbing Heating Cooling! We are proud of our reputation in Albany, Troy , Latham, Delamar, Clifton Park and all the areas in between! Chatting with your plumber will help him or her diagnose the situation quickly and they may offer insights for what to look for in the future to avoid plumbing troubles. Customer Care Representatives may ask what the nature of the problem is, when it started and if there has already been a technician there.  You may want to text a photo to their office or describe what color the pipes are that you are referring to.  You may be asked the model number or size of a water heater or sump pump.   Discussing Options Every homeowner has a budget and so discuss it with your plumber.  Recognize that you do not want to throw good money at bad equipment or pipes.  Multiple trips are expensive and repairing something repeatedly may cost you more in the long run.  Take the time to ask if you would be better off replacing a toilet or faucet than to be replacing a cartridge in a old piece.   Learning Experience Ask your plumber questions when hey come for a visit.  Educate yourself on where your main shut off is or what the age of your hot water heater is.  At E.W. Tompkins Plumbing Heating Cooling, we want to be sure that you know what to do in an emergency.  Tag certain valves or mark them iwht a Sharpie marking pen.  Understand what has caused your issue and seek out options.  Knowing how to avoid a problem is the step that will help you avoid it in the future.   This is especially important if you are dealing with a drain cleaning issue.  Knowing that grease, feminine products, disposable wipes and food in the drains can cause a nasty expensive clog.   If you are having a plumbing, heating or cooling problem, call E.W. Tompkins Plumbing Heating Cooling to help you find a solution.  We serve the Capital Region in New York from Saratoga Springs down to Selkirk and east and west.  518-462-6577    
Best Plumbers in Albany for Plumbing Problems

Best Plumbers in Albany for Plumbing Problems

Plumbing Issues – Call E.W. Tompkins Plumbing in the Albany area.

Our research indicates that homeowners and tenants call a plumber in the Albany, Troy, and Schenectady areas of upstate New York on average 1x per year.   Many might call more because a number of our homes in the Capital Region are old.

Here is the list that we at E.W. Tompkins Plumbing Heating Cooling schedule regularly. 

1. Dripping Faucets

We let them persist and persist but that costs you money.  Those drips add up to and increased water bill.  And those leaks can ruin floors, cabinets and ceilings. 

2. Leaky Pipes and Burst Pipes

Most pipes leak and burst during he cold months in Albany.  It is not odd to see them in summer also.  Look for wet spots on the ground or on your ceiling or around light fixtures.  Most of the time pipes leak near joints.  So, keep and eye out and call E.W. Tompkins Plumbing as soon as possible.  You do not want to have to replace sheetrock.

3. Running Toilets

Did you know that a running toilet can waste up to 200 gallons per day? That’s a lot of water waste! Sometimes it requires new inside workings in the tank.  Drips cost!  Running toilets cost!  Call E.W. Tompkins Plumbing!

4. Low Water Pressure

A lot of older homes will experience low water pressure, but you may be asking why? We have a lot of older homes in the Albany area.  It could be time for a new shower head or you could have a hidden leak in your home.

5. Leaking Outside Faucet

A leaking outside faucet is very common in the spring and summer. After a long, cold winter in Troy, Schenectady and Albany, many outside faucets that aren’t protected can crack and begin to leak. We advise our customers invest in a frost-proof outside faucet which can reduce the chances of having future leaks.

6. Slow Or Clogged Drains

Drain problems are typically caused by broken pipes, baby wipes, paper towels, tampons and grease.  Our expert technicians warn customers to stay away from any type of over-the-counter drain cleaner! Instead, give us a call to clear the slow or clogged drain.

7. Sump Pump Failure

A prolonged period of heavy rain can cause your sump pump to fail. Take a simple cleaning product like Simple Green and spray and brush and remove dirt and grime so that the pump float switch moves freely.  E.W. Tompkins does sump pump installations.

8. Water Heater

Losing your hot water in the morning and step into the shower to feel cold water on your body — trust us, we know it’s the worst feeling! Most water heaters last about 12 years.  Call E.W. Tompkins Plumbing Heating Cooling for great deals on new electric, natural gas and propane hot water heater installations.

To take care of your leaky faucet, clogged drain, or any other plumbing issue just give E.W. Tompkins Plumbing Heating Cooling a call or schedule an appointment online. 518-462-6577

Book Plumbing Services Online

Book Plumbing Services Online

E.W. Tompkins is the first in the Capital Region to offer plumbing service booking online.   Head to our home page and look for the blinking RED bar at the top of the page. We offer “menu pricing” on typical plumbing services for water heaters, garbage disposal replacement, washing machine hose replacement, levels of drain cleaning, faucet installation, and toilet installations. It is easy!   Look for your category.   Look at the specifics.  Click on what you need.  Add to the cart, move to the next page, and click on a time period.   Time periods are offered Monday to Friday based on availability.  Payment is not made till services are rendered.  Taxes, extra materials needed and additional time are additional. We are excited to make your life easier.   Looking forward to being your plumber. Since 1921 Serving Albany NY
Show Buttons
Hide Buttons