Covid Precautions
E.W. Tompkins Plumbing Heating Cooling Takes Covid Precautions
Since early March 2020, E.W. Tompkins Plumbing Heating Cooling has been serving the Capital Region as essential workers. For the health and safety of our employees and clients in the Albany, Troy, Schenectady and Saratoga Springs area, we have introduced new safety measures. Our Customer Care Staff screens customers for exposure to the virus. We will ask if you have traveled and or if you have been around anyone who tested positive and we will question if you have any signs of sickness.
Our technicians are screened, daily, for Covid symptoms. We have instituted the use of gloves, masks and hand sanitizer through the work day. We will practice social distancing and do ask if you would not mind staying about 6-8 feet away while we are working. If there is an opportunity to come into the home by a lower entrance to avoid the main areas of the home, we will try to do that.
We can take credit cards over the phone if you are not comfortable using our credit card slider machine.
We will all get through this difficult time. We value all our customers. We are especially proud of all of our employees who strive each day to give the best customer experience to you all.