by Admin | Feb 12, 2020 | Plumbing Tips
Hiring Plumbers in Albany, Troy and Schenectady
How to Chat with a Plumber
At E.W. Tompkins Plumbing Heating Cooling, we understand that it is not easy to have a repairman in your home. Your Capital Region home is your castle and private space. From the time you contact us at our office, we want your experience to be beautifulFirst, we will send you a text message with a photo of the E.W. Tompkins Plumbing Heating Cooling technician coming to your door. Our customers like this. You will also see a truck with our company’s name on it. While our plumbers spend each and every day dealing with clogged drains and leaking pipes, the consumer can have a difficult time understanding what is going on under cabinets or in dark corners of basements. They see a service person who may come in and go out quickly. What you are paying for is years of expertise in the area of plumbing health.
When you are searching out a plumber, availability may be a big factor in who you hire. Emergencies may dictate who you get. Normally people will ask a neighbor who they hired or in the Albany, Troy and Schenectady areas they may search online in a Google search for a highly rated company. They may aslo try to locate tradesmen via lead generating services. Look for consistence in reviews between Facebook and Google and Angie’s List. Check out the reviews for E.W. Tompkins Plumbing Heating Cooling! We are proud of our reputation in Albany, Troy , Latham, Delamar, Clifton Park and all the areas in between!
Chatting with your plumber will help him or her diagnose the situation quickly and they may offer insights for what to look for in the future to avoid plumbing troubles. Customer Care Representatives may ask what the nature of the problem is, when it started and if there has already been a technician there. You may want to text a photo to their office or describe what color the pipes are that you are referring to. You may be asked the model number or size of a water heater or sump pump.
Discussing Options
Every homeowner has a budget and so discuss it with your plumber. Recognize that you do not want to throw good money at bad equipment or pipes. Multiple trips are expensive and repairing something repeatedly may cost you more in the long run. Take the time to ask if you would be better off replacing a toilet or faucet than to be replacing a cartridge in a old piece.
Learning Experience
Ask your plumber questions when hey come for a visit. Educate yourself on where your main shut off is or what the age of your hot water heater is. At E.W. Tompkins Plumbing Heating Cooling, we want to be sure that you know what to do in an emergency. Tag certain valves or mark them iwht a Sharpie marking pen. Understand what has caused your issue and seek out options. Knowing how to avoid a problem is the step that will help you avoid it in the future. This is especially important if you are dealing with a drain cleaning issue. Knowing that grease, feminine products, disposable wipes and food in the drains can cause a nasty expensive clog.
If you are having a plumbing, heating or cooling problem, call E.W. Tompkins Plumbing Heating Cooling to help you find a solution. We serve the Capital Region in New York from Saratoga Springs down to Selkirk and east and west. 518-462-6577
