Google Local Services
GOOGLE LOCAL SERVICES IN ALBANY, TROY & SCHENECTADY NY AREA
Cathy Marsh, owner E.W. Tompkins Plumbing Heating Cooling
When I speak to business owners in the trade I tell them that I am excited about participating as a partner with Google Local Services in our market of Albany, NY. E.W. Tompkins Plumbing Heating Cooling is located in downtown Albany, NY. We offer residential and commercial plumbing, drain cleaning and boiler and water heater installations.
Google Local Services is our salesperson! This service is snowballing the growth of our business. We have worked hard to gain the trust and loyalty of our customers and our 4.9 Google rating with over 200 reviews on Google testify to this fact. We actually have stellar reviews across all social media platforms. We have also been awarded SuperPro status from HouseCallPro! We got that status by having at least a 4.5 across all platforms.
What makes Google Local Services special is that to participate with Google, you as an owner have to have a background check. All your employees who enter a residential home also are background checked. This does not happen with all “lead generating companies”.
The combination of stellar reviews and a high quanity of reviews and your business being open pushes your company name and its reputation up to the top of a Google Search page when a customer types in certain keywords.
Google also offers “Google Guarrantee”. This guarantee covers claims up to the amount on the job invoice up to a lifetime cap for coverage. Services must be booked through Google Local Services. The work done by businesses is guarranteed up to $2000.
The green Google Guarantee badge is available to those businesses who pass a Google Screening and qualification process. Services booked via GLS does not cover add-on or future projects, damages to property or issues over price, cancellations or lack of customer service. If a customer submits a claim, Google contacts the company. You as an owner have the opportunity to make things right with the customer. Google investigates and decides on a resolution.
Great customers are using Google Local Services. The incoming calls are all recorded and that is a nice feature. It is a nice new feature for our Albany plumbing company. Our reviews and our business continue to grow in Albany, Troy and Schenectady.
