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Plumbing Heating Cooling in Albany Area since 1921

Gas Leaks

Gas Leaks

Gas Leaks are serious business.  Gas suppliers add a strong odor enhancer to gas and propane that you can usually smell so you can detect a leak before something serious happens.

If you detect gas you need to slowly get out of the house.  This means grab your phone — landline or cell – and walk outside.  Do NOT use the phone or any electronics near gas fumes.  Electronics and gas are not a safe combination –!

There could be abnormally high pressure in a gas appliance.  A unit might stay on and cannot be shut off or maybe you have a lot of water leaking from your heat unit or water heater.

Are your gas pipes making a hissing, whistling or roaring loud noise?  Do you see mist or fog or color or bubbles in standing water or do you smell an unusual odor that was not there before.  Do you feel different?  Tired, headache, nausea?  Is your throat feeling funny?  It could be exposure to carbon monoxide!

Call the emergency number for the gas company and or contact 911 and give your street address.  Stay outside the house.  Do NOT open windows or anything else.  Leave everything alone.  Just get out and sit until help arrives.  Do not pull plugs or smoke.  If you have an oven or gas range, turn the controls to the off position.  Do not touch electrical equipment appliances, doorbells, light switches, garage doors or thermostats.   You do not want to create a spark.

 

  • Report a Gas Emergency in the Capital Region 

    1-800-892-2345 or 911

    Assistance is available 24 hours a day, every day.

  • Plumbing Albany NY - E.W. Tompkins Plumbing
Gas Leaks

Pressure Relief Valves

Call E.W. Tompkins Plumbing Heating Cooling for an inspection of your water heater’s pressure relief valve.

A pressure relief valve on the water heater is sometimes known as the T&P valve.  That stands for temperature and pressure.  It has an important role on your heater.  The brass valve on the side or top is designed to allow steam or water out of the unit when the temperature exceeds the limit of the unit.  You do not want it to explode in the house.

 

A puddle of water at the base of your water heater might be there because of the pressure relief valve.  Look for stains on the floor.  Maybe you have a defective expansion tank.  Maybe the relief valve is defective.  When units age, the rubber washer in the bottom of the valve gets harder and harder.  It may crack and cause a leak.  Do you test your valve?

 

At E.W. Tompkins Plumbing Heating Cooling, we suggest that you test your valve periodically.  If you are sensing a problem with your unit, give us a call at 518-462-6577 and we can come out to inspect it.  The typical water heater lasts about 10-12 years.  How old is your unit?  Are there signs of rust?  We do water heater installations that take about 2 hours if you feel that your hot water heater is giving you problems.

Four Things Not to Do to Pipes in Albany

Four Things Not to Do to Pipes in Albany

DON’T DO THESE FOUR THINGS TO THE PIPES IN YOUR HOME IN THE CAPITAL REGION!

 

Folks never really think about the pipes in their home until there is a problem! Typically they call after a clogged drain or a broken or burst pipe. It is essential that you really keep your pipes in working order. No one wants to be calling a plumber in the middle of the holidays or when visitors are on their way over. BUT IF YOU NEED US CALL E.W. TOMPKINS PLUMBING AT 518-462-6577

Here are four things you should never do to the pipes in your house.

1. Pour liquid bleach into your pipe.

Whoever suggested that one should pour bleach into pipes to clean all the crud out was WRONG.  Do not do this.

Beach is a very powerful and poisonous liquid that has to be handled properly and with care.  Pouring it into drains is not right.  It can react with the metal and the gunk and combine to release fumes and all that does is make things worse.

There are other products that you can purchase to help with clogs but one is not bleach.

2. Forcefully thaw a frozen pipe

During the winter months in Albany, Schenectady and Troy,  a frozen pipe is the homeowner’s nightmare. We get lots of calls in the Capital Region for burst pipes.  It can be dangerous and expensive on its own, but some people make the mistake of trying to speed up the thawing process.

The absolute worst thing to do is to use a propane torch in order to forcibly release water that is stuck in a frozen pipe. That can wrech and damage the pipe by melting it. You might also start a fire if the torch touches other materials.   At E.W. Tompkins Plumbing we can help you with your frozen pipes by slowly thawing them.

3. Do not pour grease, tampons, disposable baby wipes, and paper towels down the drain

While preparing meals, or after cooking many think about pouring grease down the kitchen sink drain.  We at E.W. Tompkins Plumbing will tell you DO NOT DO IT. It is a bad idea because it does not break down.   It sits there and accumulates over time and then other things attach to it and you have a huge clog.    It is one of the biggest things that causes a clog.  Pour it instead in an old tin can and throw it into your garbage.

Similarly, do not put tampons, paper towels or disposable baby wipes down your pipes either!   It is not worth it.  Keep them in garbage cans.  Drain cleaning is very expensive!

4. Dispose of food

It’s the easiest thing in the world to get rid of leftovers simply by mashing them down the kitchen sink, but we at E.W. Tompkins Plumbing will tell you that it is a bad thing.  The food sits there and it builds up and that creates clogs.  We know that you think that garbage disposals are great and they shred and chip food particles but much of the time certain particles dull the blade and some wrap around the cutting blade.  Food stuff really needs to be thrown out into a garbage can.

Water Heater Installation Experts in Albany

Hire the Water Heater Expert Installers in Albany, Troy, Schenectady and Saratoga Springs – E.W. Tompkins Plumbing Heating Cooling

 

Hire the best water heater installers in the Capital Region!  E.W. Tompkins Plumbing Heating Cooling have been around longer than any other company in upstate New York.  We were established in 1921!  We have integrity, loyal employees, are experienced and hire the best people.  You do not last if you are not good!

Check out our reviews that tell our story best!  

 

Water heaters typically can last as long as 12 years.  Over the past couple of years, they have had to meet some government regulations and are now about 2″ higher and 2″ wider.  This means you have to be sure that a new heater can fit in your closet or beneath the stairs.

 

At E.W. Tompkins Plumbing Heating Cooling, we typically ask for the customer to email or text us a photo of the water heater’s location.  We like to verify what type of water heater needs replacing:  electric, natural gas, or propane.   We can figure out if the natural gas heater is a “standard vent” that vents out the furnace, or a “pro vent” unit with a black blower and some PVC tubing that vents outside.

 

Water heater installations take about 2 hours to perform.  We drain and move the old unit and then haul in the new unit.  Then we configure the new piping and dispose of the old unit.  It is a 2 man job.  At E.W. Tompkins Plumbing Heating Cooling, we care about our customers.  We want to have you as a client for a long, long time.

 

Contact us at 518-462-6577.

Did you know you can book appointments and typical plumbing services online ?

Click the red button on the top of our homepage.

 

Leaky Pipe Experts in Albany

Hire the Best Plumbers in Albany for your leaky pipe repairs!  Hire E.W. Tompkins Plumbing Heating Cooling

  Sadly we, E.W. Tompkins Plumbing Heating Cooling, service many customers who let small slow drips become larger issues   What might have been a simple service call became a larger  expensive issue with sheetrock repairs, painting and more.   Dripping water penetrates floors, ceilings, cabinets, light fixtures and more.  Water is a tough character.  It is sneaky and goes everywhere causing havoc.   Sometimes it is obvious but sometimes its hiding behind a wall and does not make itself known until mold shows up or certain odors are smelled by the homeowners.   When purchasing a new home, call E.W. Tompkins Plumbing Heating Cooling for a home inspection in Albany, Troy, Loudonville, East Greenbush, Voorheesville, Delmar, Saratoga Springs and more areas in the Capital Region. During the inspection, visible pipes under toilets, sinks and in basements can be looked at for leaks and pitting.  Water heaters can be inspected for age and leaks.  Water temperature can be adjusted if you find it too hot.   Remember that you also may have an outside faucet.  Is that leaking after a cold Capital Region winter ?  Be careful that it is not leaking inside your home.  

Call E.W. Tompkins Plumbing Heating Cooling for the best in plumbing service.  Schedule to have our technicians come out to Albany, Troy and Schenectady and the areas between at a convenient time.  518-462-6577

Capital Region Sewer Camera Inspections

Capital Region Sewer Camera Inspections

Invest in an affordable sewer camera inspection with E.W. Tompkins Plumbing Heating Cooling 

  Before  you are poised to sign papers on a real estate transaction in Albany, Troy or Schenectady, ask yourself if you should ask the seller for a sewer line inspection.  Call E.W. Tompkins at 518-462-6577   Purchasing a home is stressful and expensive.  Talk to your home inspector about contacting a experienced plumbing company to secure a sewer camera inspection of your septic line or sewer line. Many homes in the Capital Region have very old pipes located between the house and the septic field or road sewer.  Many times its old clay pipe.  Pipes can be broken, crushed or full of roots and other debris.  We have seen plastic bags in them! A sewer camera is a long, strong cable with a aluminum or stainless steel head on it.  The thin head has numerous LED lights on it and a camera lens.  The camera head is connected to a video screen and the technician advances a long 100-150′ cable from a house clean out through the line.  Utilizing different controls on the box, the technician can determine if a line is clean or if there is a broken pipe.  A recording of the inspection can be made and given to the customer on a DVD or thumbdrive.  Some insurance companies request this. Our sewer cameras at E.W. Tompkins Plumbing Heating Cooling  sport a 512 hz Sonde transmitter in the head.  This allows for a Sonde Locator to pick up the signal.  Most can transmit from 10-15 feet below the ground.  The technician can locate the area of pipe with the problem pretty quickly.  Digging to make repairs can start after the camera is removed upon location.  

Sewer camera   Inspections save a lot of time, pinpoint the issue and save money for the customer.

At E.W. Tompkins Plumbing, we aim to assist you in diagnoising your plumbing problem.  

Call us at 518-462-6577 to schedule your appointment.

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