(518) 462-6577

Privacy Policy

We appreciate you visiting our website and we fully respect your privacy. We want you to feel comfortable working with us.

Except to obtain an overview of how our site is used by customers in order to improve its usability,  E. W. Tompkins Company site does not use cookies or any other tracking mechanism.

Non-identifying information is collected such as the browser version used by a visitor and the type of device they are using to view the site. This is used by the developer to understand usage trends for the purpose of improving user experience. This information is statistical only and not traceable to any particular user.

Google Analytics, if used, also tracks site usage in order for us to be able to analyze how visitors arrive at and navigate our site when they visit. Again, personal information on users of our site is not sought, collected or even necessary for our purposes.

Any financial transactions arising from use of this site are conducted using the PayPal payment transaction platform. If the user clicks a button indicating he/she wishes to make a purchase or payment, the user is taken to PayPal’s secure, encrypted environment to provide the payment information needed to enact the transaction. PayPal, a well-established leader in online payment processing, is fully compliant with financial security laws and related standards. Notification of payment received by PayPal is made via email to our merchant address provided to PayPal. The communication references payee’s name and contact information, amount paid, description of product/payment and PayPal’s transaction reference number.

Name and contact information obtained by E. W. Tompkins Company as the result of purchase, payment or as provided when communicating using a web form on this site, is logged in our secure PagePilot account. Notification of the communication or transaction containing this information is also emailed to the address(es) we designate. If communication is a purchase/payment, PayPal emails a separate notification of payment received as identified above.

Contact information contained in communications directed to E. W. Tompkins Company Company is used to communicate with the sender for the purpose for which it was submitted unless otherwise noted. This information is used by our company only. It will not be shared or sold.

Corrections to information collected or concerns about use/misuse of personal information should be directed to our General Manager by calling (518) 462-6577 or by mailing:

E. W. Tompkins Company
Attn: President
126 Sheridan Avenue
Albany, NY 12210